Safety and Hygienic measures

    We are examining the world situation on a daily basis and we are taking measures to maximize the safety of our customers and employees.

    Measures we took in our hotel to provide you with a safe and comfortable stay

    • The starting point are the main guidelines and recommendations instructed by our local government.
    • Our team has received appropriate instructions on how to act during this sanitary crisis.
    • There are additional protocols for cleaning and hygiene.
    • All our suppliers are strictly following the governmental regulations and sanitary measures.

    ARRIVAL AT THE HOTEL

    • We will be happy to welcome you personally, show you the way and will remain at your entire disposal for any question.
    • In the lobby, you will also have the opportunity to disinfect your hands after your trip.

    THE HOTEL

    • We guarantee regular disinfection of exposed surfaces such as door handles, card terminals and lift buttons with antibacterial liquids.
    • The sanitary facilities in your hotel room and in our toilets are cleaned with extra care and disinfectants.
    • We offer our guests disinfectant dispensers in public areas.
    • Masks, gloves and thermometers are available on request at the reception.

    ROOMS

    • Our staff has been trained and use dedicated sanitary equipment to disinfect and clean your room.
    • Bed linen and towels are washed at appropriate temperature and sanitary regulations are strictly followed.

    MEETING ROOMS

    • Your meeting room and its equipments are disinfected and cleaned several times a day by our team.

    Your health and comfort are our top priority and we make every effort to minimize any negative impact of this situation during your stay with us.

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    Hopono, a Love Story

    Le Châtelain Brussels is beaming with pride in presenting the fabulous gifts of Hopono to our valued guests.  We would like to accentuate this partnership because it has a story akin to ours.  A local family venture with very similar ideals and goals, total customer satisfaction.  Since we adore their unique range of concept gifts and quality designs so much, we leapt at the chance to grant them a place in our in-house store.  Julie & Sébastien, heart and soul behind the Hopono brand, put great care in ensuring all their products answer to the same dedicated standards we do.  Quality products from dependable entrepreneurs with just a touch of playfulness and “joie de vivre”.

    Their assortment is greatly influenced by the most precious ingredients of life.
    Family, home and of course travel.  Your children will adore the adorable unicorn night-light when gently falling asleep in our cozy suites. Family and friends back home are certain to be overjoyed by gifts for all occasions, in every price-range. By incorporating their range into our own shop, Le Châtelain Brussels offers you, esteemed client, the comfort of shopping for these items at your leisure.

    To ensure that our visitors can enjoy as many wonderful items as possible, we intend to “rotate” the display of our shop, depending on the season and trending Hopono collections.

    We fell in love with Hopono, as we are positive you will too.

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